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Call us toll-free 866-822-7772




Licenced Paralegals

| Serving Those Who Serve And Protect for the past 20+ years |

When you have been injured on the job, the last thing you need is to have to fight for workers’ compensation benefits

A. Emmink Professional Corporation is here to help you. 

What We Do


Workplace Safety and Insurance

Canada Pension Plan Disability

Long-Term Disability

|  Over 200 Years of Combined WSIB Experience  |

We are here to help you make sense of the Workplace Safety and Insurance Board’s (WSIB) legislation and policies, and to assist with any potential appeals to the WSIB or the Workplace Safety and Insurance Appeals Tribunal (WSIAT).

Ontario’s largest police associations have been relying on A. Emmink Professional Corporation since 1996 to help their members obtain the benefits to which they are rightfully entitled. We can do the same for you!

​Our firm offers a free, no obligation initial consultation regarding your case. 


Contact us to arrange an

appointment, 1-866-822-7772.

Our Story


A. Emmink Professional Corporation (AEPC) is a paralegal firm that provides legal services related to claims for Workplace Safety and Insurance, Long-Term Disability, and/or Canada Pension Plan Disability.  

The business began as a consulting service in 1988 by Andy Emmink, and became incorporated in 1992 (formerly A. Emmink Associates Ltd.). Around 1996, Andy's focus turned to providing services for emergency response workers , at which time he began representing members of a large police association in appeals before the Workplace Safety and Insurance Board (WSIB) and Workplace Safety and Insurance Appeals Tribunal (WSIAT). Other police associations across the province subsequently also retained AEPC to assist and represent their members with WSIB matters and appeals. Our services expanded to include assistance with long-term disability insurance and CPP disability claims.  

In 2002, Undine Taylor and Kelly Vieira joined the firm, and AEPC later expanded to the point where we currently have 7 senior paralegals and an office administrator on staff. 

Undine and Kelly began to manage the day-to-day operations of the business in July 2014, when Andy Emmink retired. Effective January 9, 2017, ownership of the firm was taken over entirely by Undine and Kelly, who are equal partners in the business.   

Most of our paralegals previously worked for the WSIB, with many having been Appeals Resolution Officers. We therefore have vast knowledge and understanding of the Workplace Safety and Insurance Act, and WSIB policies and practices. 


All of our paralegals are licenced and in good standing with the Law Society of Ontario.

Over the years, we have provided legal services to the memberships of approximately 20 police associations across the province and continue to do so as needed. We have also helped many private clients.  

Having worked with the police associations for so many years, we have developed an intimate understanding of emergency response work and the physical and psychological injuries that can be unique to that line of work.  

We are passionate about the work that we do and look forward to continuing to provide legal services for individuals who may need help with disability insurance matters.





Kelly gained first-hand adjudicative expertise during her approximately 15 years with the Workplace Safety and Insurance Board (WSIB) where she worked as a Claims Adjudicator, Technical Advisor, and Decision Review Specialist in the Appeals Branch. After leaving the WSIB, she worked in the field of health and safety for approximately six years as a WSIB Consultant, helping to design return to work programs and representing employers in appeals.

Kelly joined A. Emmink Professional Corporation in late 2002. She became a licenced paralegal in 2008. Kelly has extensive experience representing workers in appeals before the WSIB and Workplace Safety and Insurance Appeals Tribunal. 

From July 2014 to January 2017, while continuing to handle an active caseload, including many that involved various complex issues in dispute, Kelly directed the firm’s services in a co-management role with Undine Taylor. As of January 9, 2017, Kelly and Undine purchased the firm. Kelly now oversees the business operations and services, while also maintaining a caseload.





Undine has been with A. Emmink Professional Corporation since 2002. Prior to joining the firm, she gained experience while working in the private industry as well as a period of employment with the Workplace Safety and Insurance Board. Undine became licenced as a paralegal with the Law Society of Ontario in 2008.


Over the years, she has developed her knowledge and skills in facilitating return to work solutions in some of the most challenging situations. These include intensive collaborative efforts for workers with traumatic brain injuries and post-traumatic stress disorder, as well as chronic pain disorder and a multitude of musculoskeletal injuries.

In addition to managing a substantial caseload, Undine directed the firm’s services in a co-management role with Kelly Vieira from July 2014 to January 2017. Effective January 9, 2017, Undine and Kelly purchased the firm. Undine continues to manage an active caseload, while overseeing the business operations and services.



Licenced Paralegal

Debbie has over 30 years of experience dealing with the Ontario Workplace Safety and Insurance Board (WSIB). She gained a sound understanding of WSIB claims management from working as an Adjudicator at the WSIB for several years. She subsequently worked as a WSIB Consultant, and became a licenced paralegal in 2008. ​

Debbie has been a part-time associate paralegal with A. Emmink Professional Corporation since 2008, and is experienced in both employer and worker advocacy. This unique “two-sided” perspective gives her greater insight into more complex WSIB issues. 



Licenced Paralegal

Sandra offers a wealth of WSIB knowledge, having previously worked at the WSIB for 32 years. In addition to working through all levels of WSIB adjudication, she was a Training Specialist for 4 years and an Appeals Resolution Officer for approximately 22 years. 


Sandra became licenced as a paralegal with the Law Society of Ontario in 2013.

She has been with A. Emmink Professional Corporation since January 2018, and has demonstrated her commitment to helping injured workers. 



Licenced Paralegal

Vicky has been a licenced paralegal since 2013, and joined A. Emmink Professional Corporation in June 2018.


She formerly worked with the WSIB for a total of 34 years. Highlights of her WSIB career include 4 years as a Training Specialist, 20 years in the Appeals system of which 18 were as an Appeals Resolution Officer, and Manager in the Occupational Disease and Survivor Benefits Program during her final 4 years with the WSIB. 


Vicky is fluent in both English and Spanish.



Licenced Paralegal

Arlene became a member of A. Emmink Professional Corporation's team of paralegals in September 2021, having received her paralegal licence from the Law Society of Ontario earlier in the year.

She was previously employed by the WSIB for over 30 years. Notably, her career with the WSIB included over 6 years on the WSIB's (Traumatic) Mental Stress Injuries team, followed by approximately 10 years as an Appeals Resolution Officer. Arlene's WSIB experience will undoubtedly benefit the clients of our firm.  



Office Administrator

Susan is our full-time Office Administrator, having commenced her employment with A. Emmink Professional Corporation in 2008.


Susan has an extensive background in administrative work, including property management and bookkeeping. She ensures that all aspects of the office are running smoothly, and also provides support services to our paralegal associates by way of file organization, follow up enquiries, and special projects.

We all appreciate the important role Susan plays in providing the best services to our clients.


From our clients

"My contact at A. EMMINK has been exceptional. Reports that have been written have been professional, accurate and thorough. I have been impressed at the level of effort, response and sincerity to my situation. Thank you to A. EMMINK for their professionalism, dedication, and quality work."  A.S.

"Thank you so much for all your support and hard work on my case. It has really paid off!  Thank you for everything."  W.P.

"Thank you for all your help and dedication. 

You have done more in these few months,

than anyone else in almost ten years."  E.T.

"A favourable WSIAT appeal outcome decision was finally reached.  AEPC  [Paralegal] should be highly commended for [their] outstanding WSI knowledge, skills, ability and professionalism throughout these last 5 years resulting in this favourable decision."  P.S.

"[Emmink Paralegal] was always approachable, quickly returned my phone calls and emails, and was a kind and caring resource for me [Their] experience in the world of WSIB was extremely helpful as I attempted to navigate the system (which was clearly quite foreign to me). [They] provided a great deal of assistance and hard work on my behalf this past year and a half. As a result of [their] efforts, I won my WSIB appeal which is a huge relief for me, both financially and psychologically I am so grateful that I had [Paralegal] on my team."  J.P.

"Thank you so much for the support you gave me at the hearing. Your professionalism and prep work was what won my appeal."  L.B.

"The persistent work you have done and your dedication to continued effort on my behalf, has certainly effected the outcome.  Thank you so much!!! I really appreciate the support of both [Paralegal] and your legal office with this matter. Thanks again and all the best."   A.D.

"You have been a wonderful support thank you. I'm glad I have you in my corner. [. . .] your support has made me feel better about myself and this situation." D.M.

"Thank you for all the wonderful work you have done for me. Your patience and kindness are greatly appreciated as I deal with these issues [. . .]"  D.T.


Police Association

"The London Police Association has had a working relationship with the staff at Emmink for many years. Our members get treated with respect and have had very positive results. I have no hesitation in referring LPA members to Emmink and have the utmost confidence that the staff at Emmink will do all they can to ensure that our members get every benefit to which they are entitled."

Rick Robson
Executive Director,  LPA


Provincial Police Association

"Navigating the WSIB and LTIP processes is a dedicated and specialized field in Human Resources. For the past 10 years, we have supplemented our in-house client services with A. Emmink Associates to provide our membership with expertise and insight on the most complex of matters. Our trust in their firm has been rewarded with consistently positive outcomes for our members and exceptional customer service."


Regional Police Association

"As the President of the Durham Regional Police Association (DRPA) I can say without hesitation the caring and knowledgeable staff at A. Emmink and Associates assist our membership on a weekly basis.  On many occasions they have gone over and above what would ever be expected due to their commitment and honesty to both our membership and the DRPA executive." 

Randy Henning 

President, DRPA


Workplace Safety and

Insurance Board

Operational Policy Manual, information for workers/employers/health care practitioners, appeals process, etc.

WSIAT logo_edited.png

Workplace Safety and Insurance Appeals Tribunal

Practice directions, appeal process, legal/medical resources, etc.



Canadian legal information, including prior WSIAT decisions, etc.



Tel. 905.492.5051

Toll-Free. 866.822.7772

Fax. 905.492.5052

We endeavour to return your call within 24 hours. 





1305 Pickering Pkwy

Suite 200

Pickering, ON  L1V 3P2

Monday to Friday: 8:30 AM to 4:30 PM

Saturday: Closed

Sunday: Closed



Email us at or fill out the form below to let us know your question or concern.

Thank you for your message.

Contact Us


This website contains general information only and is not intended to be legal advice nor should it be treated as such. 


No paralegal-client relationship arises from use of this website, nor by contacting us through this website or other means of communication. Any assistance you may receive using our website features does not constitute specific legal advice and should not be relied upon without hiring our firm or by obtaining alternate independent legal advice. A paralegal-client relationship can only be completed by retaining our firm for legal services through personal contact and by entering into a formal written agreement.

Due to the limited nature of communication through this website, any assistance you may receive though the website's use may be incomplete or contain errors and omissions. You shall not rely on information on this website as an alternative to professional legal advice. We disclaim any liability for errors or omissions. 

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